Seattle Children’s Storefront User Guide
- Logging In
- Updating Account Information
- Placing an Order
- Checking Out
- About Cost Centers / Billing
- Help
Logging In
To access the SCH Copy Center Portal please use the link on CHILD or navigate to sch.creatcom.washington.edu
Enter your SCH network credentials and click sign in. You will be redirected to the Seattle Children’s Storefront.
You will now be on the Seattle Children’s Storefront homepage.
Updating Account Information
When you log in your data is being pulled from the SCH Active Database. This will include your name, department, e-mail address, mail stop, location, and street address.
If you need to update any of these you may do so by hovering over your name in the upper right hand corner of any storefront screen and then clicking ‘My Profile’. Then click ‘Edit Profile’ on the right hand side near the top.
DO NOT edit your username as it would, effectively, delete your account.
Edit information that needs to be updated (the system won’t update each time you log in and is static from the time you log in for the first time).
Placing an Order
Clicking ‘Buy Now’ on these products will take you to an interface where you can upload your files, choose print options for those files, and see a real-time digital proof based on your choices.
Order Printing
Our first step after we hit ‘Buy Now’ on a product is to add a file. That can be done from the ‘Add Files’ button at the top left of the screen. We always recommend uploading PDF files, but the system does support .doc/.docx/.jpg/.jpeg/.png/.ppt/.ppt/.pub/.tiff/.xls/.xlsx files. Uploading a PDF ensure that the files will look the same on our computer when we open them as they did on your computer. The Microsoft suite of files does not embed fonts, PDF do embed fonts.
You will be asked to fill out a ‘Job Name’, we recommend the name of your file or some other unique descriptor as it will be easier to help find your orders if you need assistance.
The options default to the cheapest methods; black and white printing and double-sided print. You can change these settings from the left-hand side ‘print options’ menu.
Changing B&W / Color / Paper Settings at Page Level
If you click the, circled in red in the image below, ‘four squares’ icon you will be taken to a grid view that shows thumbnails of your document. You can drag and drop these pages to rearrange your document. You can also right click the pages to change the settings. You can add blanks, delete the page, change the paper that page will print on, or you can change if the file is single/double sided or whether it prints in color/B&W.
Placing a Wide Format Order
Click ‘Buy Now’ next to the ‘Wide Format Printing’ icon.
Click ‘Add Files’ to upload your file(s).
Most important is ‘Final Width and Height’
Here you can select from several standard sizes or you can specify a custom size that you can then enter and click ‘ok’ you will then see the preview change to your desired size.
Standard sizes will automatically be detected when uploading your file, and the size will default to the nearest standard size. It is important that if your print isn’t a standard size that you specify the custom size via the steps above.
We have several different media (paper, vinyl, films) to choose from. The default is ‘Semi-Gloss photo paper’ which is what 85% of our posters are printed on. However, we do offer scrim banner, vinyl adhesives, matte paper, display films, wall clings, and several other options.
You can also select ‘fit content to paper’ to make your poster fill up the entirety of the size you selected. This option is disabled as blowing up your poster too much can result in pixilation. It’s always best to design your poster at the final size you want it.
We also offer mounting, lamination, grommets. Not all of these selections work together but the system will alert you if they are not compatible.
We cannot do double-sided wide format prints or double-sided lamination.
Order a Book / Manual
This product is best for building course materials. It allows you to insert tabs
With any of our products you can always upload multiple files at once by clicking ‘add files’. So select all the files you want for your book and upload them. You will then get the start of your booklet as below. From here you can assign covers, choose paper, your binding, etc… But the real magic happens when you click the small ‘four squares’ icon that is circled in red below. This will allow us to move pages around and set specific page settings.
After you click the ‘four squares’ icon, you will move into the below view. From here you can drag and move pages around. You can right click the page to see (shown below) options for inserting tabs, inserting blanks, changing the media (paper) of the page, or choose to remove the page or print it in color or print in black and white if you set color as your option for the main body.
If you click ‘insert tab’ you will see an editor where you can insert the text you want on the tab as well as having a few font and font size options.
Order a Saddle-Stitched Book
Saddle-stitching is the quickest and cheapest option to bind books that are in the 8 to 64-page range.
Saddle stitching pages counts always need to be in a multiple of four. But don’t worry, you can add blank pages in our product builder to get to that multiple of fours count and still have the product display how you’d like.
This product defaults to saddle stitching and the default size is 11×17 which would fold to a 8.5×11 book after saddle stitching and the fold.
If you want a 8.5×11 folding to 5.5×8.5 book, select a 8.5×11 paper (make sure to hit ‘fit content to paper’) , change the final width and height to 5.5×8.5, and the preview will now show a change in size. Note, if you try to turn a 8.5×11 page into a 5.5×8.5 page the proportions don’t match so you will get extra white at the top and bottom.
Checking Out
The upper right corner of the storefront will always host a ‘Cart’ icon. From here you can ‘check out’. Also, some of the products will take you directly to your cart. To ‘proceed to checkout’ you first need to choose a requested date and time. See highlighted below. Please be sure to move the due date up a day or two than you’d normally choose if you have a time sensitive need. It can take a few hours after we deliver to the products to the SCH mail rooms for the final delivery to get to you from the SCH mail room staff.
You can also click on the ‘name’ of your product in the cart to edit the job further or do some final double checking before checking out.
From the ‘please select a shipment type’ you can choose between ‘SCH – Deliver to Mailstop’ (we will deliver to a SCH mail room), Will Call – UW Print Plan 3900 7th AVE NE Seattle, WA 98195 (if you wish to pick up from our location, front desk located on the left hand side of our south facing loading dock just up the slight set of stairs), or Fedex/UPS/USPS – Enter Address (SCH requests that people don’t have things shipped to their residential homes to save on the cost of shipping and asks when you can have things delivered to a SCH mail room where you would pick them up.
Here you can input your cost center. It should be five digits and the system verifies based on a list of cost centers provided to us. Please contact schcopy@uw.edu if the cost center you are entering doesn’t work.
Once you click ‘ Place My Order’ your order will be complete and you will be taken to a confirmation page. A confirmation e-mail will also be sent to the e-mail address in your user profile.
About Cost Centers / Billing
Cost Centers are validated against a Seattle Children’s spreadsheet that we upload to the storefront. If you are having trouble using a cost center please e-mail schcopy@uw.edu with the cost center you are trying to use and we can assist you by finding out if the cost center is valid. If it is valid we will update the spreadsheet of cost centers provided to us.
If your cost centers are part of the following series: 28000,38400,41000,51000, then you will need to input a Grant# or LAN/project activity#”
The University of Washington provides a single invoice to Seattle Children’s IT. Seattle Children’s IT then rebills departments based on the cost center entered at check out.
“Please note that beginning in FY24, all costs for Copy and Printing orders submitted via the UW, will be charged to the SCH cost center provided by the user.”
Help
Please e-mail schcopy@uw.edu for the quickest response. You can also reach us on the phone: 206.221.5861. Alternatively you can message us on teams at Ben Stanfield bstanf@uw.edu and Jacob Dobner dobner@uw.edu