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MPS FAQs

Training

  • Training is set up after device is fully installed.
  • Training occurs after the equipment is installed.
  • The rep will contact you to schedule.
  • MPS offers in-person and on-line help and training simulators.
  • To schedule training please call or email: Marcie Dugish at (206) 719-1569, Marcie.Dugish@ricoh-usa.com; Laura Lipscomb at (206) 250-1611, laura.lipscomb@ricoh-usa.com
  • Please go to “RicohClick2learn.com”.
  • Also see Ricoh Knowledge Base for model-specific questions at ricoh-usa.com/support -> Knowledge Base -> dropdown to select specific model
  • Visit the following site to view instructional videos: Ricoh Videos